Privacy policy
De Oro Jewelry LLC operates deorojewels.com. This Privacy Policy describes how information is handled when you visit our store, place an order, contact us, or use our optional online tools.
Contact us at info@deorojewels.com or De Oro Jewelry LLC, 4575 Webb Bridge Rd #4282, Alpharetta, GA 30005, United States. Contact us before returning merchandise for authorization and instructions.
Information you provide may include your name, email address, phone number, billing and shipping addresses, order and transaction details, and information included in messages, returns, and warranty claims. We use this information to operate the store, process and deliver orders, provide customer support, and handle returns and warranty claims.
Our store uses cookies, scripts, and similar technologies that may involve device and browser information, IP addresses, identifiers, pages viewed, and interactions with the store. We use service providers for store operations, payments, shipping, communications, reviews, forms, analytics, and advertising. Integrations include Shopify, Klaviyo, Judge.me, Tidio, Google Tag Manager, and hCaptcha. The information handled by each provider depends on the services used.
Shopify hosts our store. Shopify Network Intelligence is enabled. Shopify combines information about interactions with our store with information about interactions with Shopify and other merchants to provide enhanced services, including personalization, analytics, and advertising-related services. Information may be processed by Shopify and relevant providers in other countries. For Shopify’s practices, see https://www.shopify.com/legal/privacy/consumers. Shopify-specific privacy choices are available at https://privacy.shopify.com/ and may not apply to other providers.
When you use our automated jewelry adviser, your message, conversation identifier, language, page address and relevant page or product information are sent to our service hosted on Render. That service sends your message and relevant context to OpenAI to generate a response. Do not enter payment-card details, government identification numbers, or other sensitive information in chat. Automated answers can contain errors; contact us to confirm important purchase details.
Our optional virtual try-on lets you select a photograph or use your camera. Its current implementation processes the selected image in your browser. Loading the tool and its components involves hosting and content-delivery providers, including Google and jsDelivr, which receive technical request information such as IP address and browser information.
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain processing. You can contact info@deorojewels.com with privacy questions or requests. Identity verification and legal exceptions may apply. Our data-sharing opt-out page is at https://deorojewels.com/pages/data-sharing-opt-out; availability depends on your location. Browser settings can restrict or delete cookies, although this may affect store functionality.
We may update this policy and will provide additional notice where required by applicable law.